Stop Trying to “Keep It Simple, Stupid”

The premise of this article: Simplicity and simplifying things isn’t all it’s cracked up to be. Too often the well-intentioned — but misguided — take it too far.

Why would I make a case that simplicity in business processes is not always a good thing?

Because I have seen people enamored, even infatuated, with the notion of simplicity to an extent that has significant…